Privacy Policy

Privacy Policy

Last updated: May 2026

WOLK Cakes (“we”, “us”, “our”) is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Data We Collect

  • Name and contact details (email address)
  • Order information (products ordered, collection date)
  • Payment information (processed securely via Shopify — we do not store card details)
  • Website usage data via Google Analytics (anonymised)

How We Use Your Data

  • To process and fulfil your order
  • To send order confirmation and collection reminders
  • To send marketing emails (only if you have opted in)
  • To improve our website and services

Data Sharing

We do not sell your personal data. We share data only with trusted third-party service providers necessary to operate our business (Shopify, Google, Mailchimp), all of whom are bound by their own privacy policies.

Your Rights

Under UK GDPR, you have the right to access, correct, or delete your personal data at any time. To exercise your rights, please contact us at wolkcoffee@gmail.com.

Cookies

Our website uses cookies to improve your browsing experience and to analyse traffic. You can control cookies through your browser settings.

Contact

WOLK Cakes, 16 Hill Rise, Richmond, London TW10 6UA • wolkcoffee@gmail.com